We apologize, but want to be very clear: there are NO RETURNS on books bought off this site unless FSB has made an error and sent you the wrong book, or you received an inferior copy due to printer's error.

If this is unacceptable to you, we understand and would encourage you to buy our books through Amazon.com or Amazon.ca OR ask your local bookstore to order the book for you, as retail operations are set up for GREAT customer service!

To order FSB books, local bookstores need only two pieces of information: the book's ISBN number and that FSB books are distributed by Ingram.

When originating from FSB, books will be well packed and sent by USPS Media Mail®. Depending on stock availability and order size, sometimes it is necessary to ship directly from the printer, so shipping type may vary.

Hard cover books generally take 4-5 additional days to process. You will be contacted if shipping is delayed or if you have a choice in shipping options.

Shipping to Canada:

Please note that all prices are in US dollars.

Goods valued under 20 Canadian dollars are duty and excise tax exempt. Goods over 20 Canadian dollars will be subject to the applicable duties and excise taxes. Canadians may be required to pay HST and duties, billed directly from Revenue Canada through Canada Post.

FSB is located in Whatcom County, WA State. If your shipping address is inside WA State, you will be charged WA State tax. The amount collected is an average of WA State regional area taxes. Because of this, if you live in WA State, you may pay slightly higher or slightly lower tax than at your local bookstore.